Frequently Asked Questions
Everything you need to know about finding and ordering the right TV components.
How do I ensure I am ordering the correct part for my TV?
To ensure compatibility, you must match the part number directly from your original board. Do not rely solely on the TV model number, as manufacturers often use different panels and internal components within the same model series.
Are your TV parts new or reclaimed?
We specialize in high-quality reclaimed parts harvested from units with cracked screens. Every component is rigorously tested by our certified technicians to ensure it meets original manufacturer specifications before being listed.
What is your shipping turnaround time?
Orders placed before 2:00 PM EST Monday through Friday are typically processed and shipped the same day. You will receive a tracking number via email as soon as your package leaves our warehouse.
What is your return policy if the part doesn't fix my issue?
We offer a 30-day return policy on most items. If the part is returned due to a misdiagnosis or if it is no longer needed, a restocking fee may apply. Please contact our support team to initiate an RMA request.
Do you offer a warranty on your components?
Yes, all parts sold by TV Parts Today come with a standard 180-day warranty against defects. If a part fails within this period, we will provide a replacement or a full refund if a replacement is unavailable.
What payment methods do you accept?
We accept all major credit cards (Visa, Mastercard, American Express, Discover), PayPal, and Apple Pay for a secure and seamless checkout experience.